On this page you can submit a claim for a transaction that didn't update in your account automatically.
To help us process your claim as quickly and efficiently as possible we will require your order confirmation. Please have this on hand when submitting the claim.
A few things to take note of before we start:
Requests can be submitted 48 hours after the purchase is completed and the order confirmation is received from the store. Due to possbile delays in order processing, the cashback from your purchase may appear a day or two after the purchase date.
Requests can only be submitted for retailers that you've visited in the last 60 days.
Rebates are calculated without shipping fees, various taxes, conversion fees and insurance fees.
The request is sent to the store up to 30 days after it is submitted. We appreciate your patience while we process your request.
We are committed to do our best in helping you get what you deserve. Our goal is for your request to be approved and your experience is our priority. However, the retailer's decision is final, and if the request is denied, we will not be able to resubmit your claim.
In order to submit a claim, please sign in to your account.